At Love Allure, our commitment is to ensure that every woman looks and feels her best by providing the ultimate hair experience. If you face any issues with your purchase, please feel free to contact us at any time , and we'll prioritize responding within 24 hours.

1. Order Cancellation

To cancel an order, contact our Customer Care team within one hour of placing it.

Please note, cancellations cannot be processed once the order is shipped.

2. Order Returns

We gladly facilitate exchanges and returns of unused products within 30 days of receipt.

Please note that you are responsible for return shipping fees if your order is not cancelled within the first hour of purchase.

Acceptable Return

For a return or exchange, the product must be in its original condition – with uncut, unbleached hair, unchanged color, and untouched lace (without cutting or secondary trimming). Products, being personal items in direct contact with the scalp, prioritize customer safety and hygiene. Hence, we cannot accept used products for return.

Initiate Return

Steps

Details

1. Contact Customer Care

Initiate the return within 30 days, providing reasons and relevant pictures for a swift process.

2. Receive Return Address

The return address will be provided upon approval of your return request.

3. Process Refund

Refunds processed within 2 business days post-receiving and inspecting the item(s).

Colored Hair Extensions

All Colored hair extensions require 8 days to be processed and shipped.

Thank You For Your Patience